Privacy Policy
Last updated: May 2026
Introduction
Consuom ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit consuom.shop or make a purchase from us.
Information We Collect
When you place an order or create an account, we collect:
- Name, email address, phone number, and billing/shipping address
- Payment information (processed securely — we do not store card details)
- Order history and communication records
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers (e.g., shipping carriers, payment processors) solely to fulfil your order.
Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect some functionality.
Your Rights (UK/GDPR)
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at contact@consuom.shop.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Contact
Consuom
42 Brock Street, NW1 2PY, London, United Kingdom
Email: contact@consuom.shop
Phone: +44 7481 778928